A Guide to the Joint Commission's Communication Goal

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In pursuit of its mission, The Joint Commission audits and accredits more than 20,000 healthcare organizations and programs for clinical excellence and patient safety. The organization also publishes an annual list of National Patient Safety Goals highlighting specific areas of focus for improvement within the healthcare environment. Improving communications is included in the list as a high priority because communication delays and errors can have serious consequences, for patients as well as hospitals.

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